Limits of UGC uptake in SA?
So I was contemplating the ceiling potential of UGC contribution in SA right now?
We cannot escape the fact that the market is limited and SA users are not really web-cultured/savvy. The critical mass is also not there as we would like it. People are not plugged in and “always on” as in other markets.
I see the 90-1-9 rule playing out on most of our 24.com products. - 1% contribute and create a lot! 9 % a little and the rest just read.
So extrapolate that to the size of the SA market of 5.6 million local users(according to the OPA stats), and the result is:
56 000 South African online users are potentially avid generators of content, while another 504 000 will participate. - The rest will just view content.
Note that this assumption applies to user-generated content and not social networking participation. This is a reasonable assumption of the potential in the market in my view.
Arthur Goldstuck did research into the local blog market (December 2007) and asked all local blog providers and aggregators to participate to achieve a view on the total numbers.
In addition to this Amatomu.com according to Nielsen stats has about 8 000 monthly unique users which amplifies the penetration of blogging in SA. It is nowhere near a mainstream activity.
I also realise that blogs are not the only form of UGC - people are also uploading pictures/videos to Flickr, Photobucket, Youtube, Zoopy, Blueworld and all the others out there.
The kicker to this theory is that SA usage of Wikipedia and Youtube is huge according to both Alexa and Comscore Media Metrix - but I doubt that people are contributing and rather passively viewing the content.
There certainly is a pure mathematical limit to potential. Another case in point is that we know as a general rule of thumb on may products that 10% of people will register. No matter how good your product is you may move the needle a little but chances of re-writing the rules are slim.
Why am I writing this? Well with the wave of elation in the web2.0 space we have to honest with ourselves as early adopters and understand that the mass of SA users are not using Twitter, Friendfeed and all the other cool products out there.
It’s a real challenge. But these are things to consider when putting down your business plan. At the end of the day marketers are looking for reach among other things and reach is something we grapple with in this market.

Elan Lohmann was Publisher of News24, moved on to social media @24 and ran Sunday Times online in another life. He has been a leading online professional for almost a decade. 

July 10th, 2008 at 11:11 am
Hi Elan, wrt the Amatomu stats, those reflect the traffic to the Amatomu site and I agree this is low. However, the 8 million page impressions Amatomu tracks indicates a much bigger interest. How do you see these two statistics relating to each other? My personal take is that Amatomu primarily services bloggers rather than blog readers and this is perhaps a marketing failure rathyer than an indication of real interest that can be generalised. I’ll be interested to hear your thoughts on this.
July 10th, 2008 at 11:51 am
Heya Vin,
Good point and valuable comment. I certainly do think there is interest in blog content. - because the readers and their associated page impressions will be the audience we will sell to an advertiser as “publishers”.
To take the example you cited - The 8 million pages a month you are tracking on Amatomu (http://www.amatomu.com/trends.php) breaks down to about 2666 page impressions per blog - per month - which is plausible with some bigger blogs in the mix. BUT Keo.co.za and Rugbydump are making up 42% of the traffic of all the blogs tracked.
So that leaves under 5 million page impressions resulting in about 1500 odd page impressions per the remaining 2998 blogs.
The landscape is disparate though. I guess Amatomu would have been/or still are aiming to create an ad network - which would then make some business sense.
The pie is valuable - but that’s like saying that the online news pie is valuable - it’s not to say that some guy in his garage can take a big piece of it?
The most important point that I was trying to make is that PARTICIPATION is quite low in SA and potential in that areas is limited for now.